In a correctional facility, there is naturally a ubiquity of paperwork. Processing of new inmates, and the release of old ones; sign-up sheets, complaints and grievances forms, medical documentation–the list goes on. What if there were a way to consolidate all that paperwork into a single location that was easy to navigate, easy to access, and fundamentally secure? That’s the idea behind ConnnectUs by Securus Technologies.
ConnectUs Automated Forms allows things like complaints and grievances to be completed almost instantaneously by inmates, sent to the proper sorting personnel digitally, and monitored remotely in regard to progress. An inmate can see whether or not their particular complaint/grievance has been seen to, and don’t have to resort to hassling support personnel working at the correctional facility.
Additionally, ConnectUs Automated Forms have been launched on a platform that is very easy to use, and almost completely customizable. Endless applications and features are accessible by inmates that have never been available to them before. Giving inmates that kind of freedom naturally requires some oversight. Management at a given facility can completely control the applications and features any inmate has access to. The time of day could be a mitigating factor, or anything that a correctional facility’s management desires. The main thing to remember is that everything within ConnectUs has been designed for the greatest utility and flexibility, as well as the easiest use. After all, not all inmates have a lot of education or experience with computers!
Securus Technologies works with some 1.2 million inmates on a yearly basis. Securus also has some 2,600 corrective facilities with whom they work. Considering those numbers, the full unveiling of ConnectUs Automated Forms stands to change a lot of things regarding normal operations. By saving money and time, consolidated resources can be devoted to other things, which may be one of the most beneficial aspects of ConnectUs.